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Mt. Washington Dermatology
Mt Washington, Kentucky, United States

Mt. Washington Dermatology

Reviews (5)

David Billings
June 13, 2024
Very kind staff and wonderful service and treatment for Dr. Smith could not have been better.
Jacob Kaltenbach
October 14, 2023
Mary Waugh
September 14, 2023
Before seeing the doc for my first visit, I was told they would verify my ins. to make sure I was in network. So after my 1st consultation with the doc. he said he could remove some moles on my neck, and 4 skin tags under my underarm/armpit on my next visit. So when I got there the assistance was looking at my chart, and didn't see what I was there for. I let her know, and I ask to make sure my ins. pays for those things. she said they wouldn't know that's up to me to check, so after she left the room I called my ins. and they showed they were in network, and they will pay 90%, and I pay the remaining 10% to have tose things removed. So the doc came in looked over everything, and gave me a gown and said they will get me ready to take care of those things. the assistant came back to get prepared, and said "they do not bill ins. for skin tags so I would need to pay out of pocket $50 each" I let her know I just called my insurance. and what my ins. said. she said they've had too many ins. co. that will not pay for skintag removal because it's considered cosmetic so they don't even submit them. I told her my ins. just confirmed they would. so she said it's not from them but from the billing department. so I got dressed, after her still thinking I would want to proceed, and told her that's okay. I'll find another doc to take care of all my concerns. The doc was very nice, but the assistance gave me the impression she didn't want to work. I guess they have enough clients for their service. If my ins. Paid it would be $20 out of pocket versus $200 to remove the skin tags.What does this really sound like?
Theresa Shull
December 2, 2022
Dr. Smith was great! He listened to my concern and knew what to do. I definitely recommend this provider!
Debra Perkins
September 1, 2022
I was excited about switching to a dermatologist closer to home. Unfortunately, this just isn't the place for me. I recieved no updates or follow through for months after my appt despite multiple calls to them so I contacted billing to dispute the charge. Everyone has been unprofessional and/or rude. I'm blown away at how I was just treated by this doctor on the phone.