Privacy Policy

Introduction

This Privacy Policy describes how HIPOCS ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website or use our services (collectively, the "Services").

Information We Collect

We collect information about you in a variety of ways, including:

  • Information you provide to us: We collect information that you provide to us directly, such as when you create an account, schedule an appointment, or contact us with customer support requests. This information may include your name, email address, phone number, date of birth, gender, medical history, and other health information.
  • Information we collect automatically: We collect certain information automatically when you use our Services, such as your IP address, browser type, and referring website.
  • Information from third parties: We may receive information about you from third parties, such as healthcare providers, marketing partners, and payment processors.

How We Use Your Information

We use your information to provide you with the Services and to improve our products and services. Specifically, we use your information for the following purposes:

  • To provide you with the Services: We use your information to create and manage your account, schedule appointments, and communicate with you about your appointments.
  • To improve our Services: We use your information to analyze how you use our Services and to improve the overall user experience.
  • To personalize your experience: We use your information to personalize your experience on our website and in our apps, such as by showing you content that is relevant to your interests.
  • To send you marketing communications: We may send you marketing communications about our products and services, unless you have opted out.
  • To comply with the law: We may use your information to comply with legal requirements, such as to respond to subpoenas or other legal requests.

Sharing Your Information

We may share your information with third parties as follows:

  • Service providers: We may share your information with our service providers, such as cloud hosting providers, data analytics companies, and marketing partners. These service providers help us to operate our Services and to improve our products and services.
  • Business transfers: If we sell or transfer all or part of our business, your information may be transferred to the buyer or acquirer.
  • Legal requirements: We may share your information if we are required to do so by law, such as to comply with a subpoena or court order.

Your Choices

You have a number of choices about how we use your information. You can:

  • Opt out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email you receive from us.
  • Access and control your personal information: You can access and control your personal information by logging into your account or contacting us at support[at]hipocs.com

Security

We take steps to protect your information from unauthorized access, use, disclosure, alteration, and destruction. These steps include:

  • Physical security measures: We store your information in secure data centers with limited access.
  • Technical security measures: We use industry-standard technical security measures to protect your information, such as encryption and firewalls.
  • Access controls: We limit access to your information to authorized employees and contractors who need it to perform their job duties.

Children

Our Services are not intended for children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us at support[at]hipocs.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised Privacy Policy on our website. You are responsible for reviewing the Privacy Policy periodically to stay informed of our current practices.